Return / Exchange Policy

MONEY BACK GUARANTEE – SHOP WITH CONFIDENCE

If you are not entirely satisfied with your purchase, we’re here to help.

  • You can request us to cancel your order, but make sure the product is unused
  • 100% satisfaction guarantee, we’ll help you to fix your issue 
  • To proceed return, Please Contact Usor email us at info@softpera.com
  • Make sure tell us the reason, why you want to return this product?
  • If you are having any technical issue we are always here to help, send us an email and we’ll help you to fix it
  • – SoftPera will process the product/license key through manufacturer verification to make sure the product has not yet been activated or tampered with. Once this verification process is complete and the product has passed, We will refund the purchase price of the product to the original method of payment.

Disclaimer for: Digital Products/Downloadable Software

Downloadable Software/Digital Products

SoftPera  Downloadable Software Policy:

  • **All sales of Downloadable Software, applications comes with 30 days money back guarantee ( Make sure the license is unused ).
  • **In case if you are having an issue we offer 30 days *Money back guarantee

The software may require you to use a computer or other device meeting minimum system requirements, and you are responsible for ensuring that your computer or device meets Software system requirements prior to purchase. Generally, Software system requirements are available on or from product detail pages. Once you have purchased a downloadable product, we encourage you to download it, if applicable, and to access it promptly to ensure that you have received it. You are responsible for downloading and confirming your ability to access software within thirty (30) days after purchase and bear all risk of loss thereafter, including any loss due to a computer or hard drive crashes. We will usually continue to make purchased software available in the SoftPera Order History Page for additional activations or copies even after this thirty (30) day period, but we may, from time to time, remove without notice because of the Software provider’s licensing restrictions or for other reasons. SoftPera will not be liable to you if any Software is removed from the SoftPera Order History Page or otherwise becomes unavailable for additional activation or copies. If you are unable to successfully download or access an Application after having reviewed our online help resources, please contact us customer service.

Return Policy

Softpera is dedicated to delighting you with your software purchase and our services. Customer satisfaction is our top priority. If you are unsatisfied with your purchase for any reason, you may return your item within 30 days of Purchase. NO QUESTION WILL BE ASKED. Please Contact us to proceed Return.

  • Returns and exchanges are permitted within 30 days from the purchase date for softwares
  • – Software must be in unused Condition with all original certificates and accessories as it was delivered.
  • -Item must be unworn, unaltered and in original condition to be accepted for return or exchange. All packaging, instructions, and warranties, as applicable, must be included with the return or exchange of an item
  • Cash refunds are issued to the original purchaser with original sales receipt.
  • Refund is issued to the original purchaser on the account to which the item was charged.

 NEED HELP?

If you’re not satisfied or have a question about your returns, let us know. We work hard to constantly improve our products and service based on customer feedback. Get in touch with us.